Amy Mailander is our brilliant Conference & Event Co-Ordinator and works closely with Susan to ensure timely communication to our clients and their stakeholders, as well as co-ordinating the registration functions (along with delegate liaison), speaker arrangements and the logistics involved with the sponsors and exhibitors. Amy’s friendly and efficient nature ensures excellent service is provided, along with efficient co-ordination of the administration aspects of the events.
Amy’s strengths lie in her ability to juggle elements from multiple event aspects at once – all while providing an extremely high level of customer service. Her relationship building skills with clients, sponsors/exhibitors, speakers, delegates and suppliers is invaluable to the success of the events we manage and to the sponsorship income levels achieved. She also is a whiz on EventsAir – our event management software.
Prior to starting at AEM, Amy worked in banquet/food and beverage management for more than seven years in various hotels and venues in both Australia and USA (including Hyatt Hotel Canberra). The skills and knowledge she gained from this experience are an important part of her capacity to know what needs to be done and makes it happen!